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TERMS & CONDITIONS

 

This segment sets out the terms and conditions associated with orders placed on this website. We recommend reading these terms carefully before submitting your order to us.

If you have any questions regarding ordering, returns, cancellation or refunds, kindly refer to Shipments and Returns section of this website or please WhatsApp us at +92-304-0001188 / email us at arabianoudpak@gmail.com.

If you do not consent to the practices set out in these Terms of Use, our privacy policy and/or our cookies policy, you must not use our website. If you think that there is a mistake in these terms (or changes are required), please contact us to discuss.

 

Placing your order online

 

Please ensure you provide correct contact details at the checkout. You must ensure you have made the right selection before confirming your order. All orders are paid for on Cash on Delivery mode.

We reserve the right to cancel or reject an order. If after placing your order we are unable for whatever reason to accept your order, we will inform you. Processing includes a range of appropriate and prudent fraud checks and a review of our available stock. Should a product become unavailable after you make an order, we shall inform you of the fact as soon as possible, giving you the choice of either ordering another article displayed on the website or cancelling your order. If you decide to cancel your order and you have already made payment, we will arrange to refund you any sums paid for your order. Kindly refer to Shipment and Returns section of this website for further details.

 

Acceptance of Order

 

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

If you supplied us with your email address while registering your account on website, we will try to notify you by email as soon as possible to confirm that we have received your order.

We call our valued customers on given phone numbers to confirm their orders and address details prior to dispatch. Orders will be processed after confirmation from customers.

 

DELIVERY OF YOUR ORDER

 

We will deliver to the home or office address indicated by you when you place an order. We cannot deliver to PO boxes. All deliveries must be signed for upon receipt.

We reserve the right to cancel your purchase in the event nobody is available to sign for receipt. You bear the risk for the products once delivery is completed.

We can entertain any changes to order provided if the order isn’t dispatched yet. We will not be able to accept any order change requests once the order is dispatched.

Returning products purchased online;

 

For details, please read Shipment and Returns (share link section on this website).

Returning products bought outside the PK;

We do not accept responsibility for products bought outside Pakistan.

Delivery Charges;

We offer free doorstep delivery on all orders above PKR 3,000/= .Delivery charges of Rs. 300 are applicable on all orders above Rs. 3,000/=.